You can raise cancellation request for items or orders within 24 hours from the time of placing the order by sharing us an email with your Order ID and the reason for cancellation. Remember the cancellation request must be raised from the ID used while ordering on our site. Send us the email on email@example.com.
Once the order is shipped from the warehouse, it cannot be cancelled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.